Report a bug
Send a clear report through Discord or email with the build version, player count, host/client role, and repeat steps.
Fast support paths
Check Steam
Steam has the latest build status, announcements, patch notes, user discussions, and store feature list.
Email support
Use email for account-adjacent support, press questions, or reports that need attachments and extra context.
What to include
- Build version: Example: Update 0.6 or newer Steam branch shown in-game.
- Session details: Solo, host, client, spectator, LAN, or online co-op.
- Player count: How many players were connected when it happened.
- Area and objective: Map area, puzzle type, active task, and what failed.
- Repeat steps: The shortest steps that make the issue happen again.
- Evidence: Screenshot, short clip, logs, or a Steam discussion link.
Quick troubleshooting
Performance and launch
- Verify game files through Steam.
- Update GPU drivers and restart Steam.
- Check that Windows 10/11 and DirectX 11 support are available.
- Try lowering graphics settings if the issue appears during heavy effects.
Multiplayer and voice
- Confirm every player is on the same Steam build.
- Restart the lobby after a major patch or hotfix.
- Check microphone permissions and Steam voice settings.
- For desync reports, note who hosted and when the desync started.
Common support questions
Where should I report bugs?
Discord is best for fast reports and follow-up questions. Email support is better when you need to attach larger files or share private details.
What platform is supported?
Blood Moon Horror is currently listed for Windows PC on Steam.
Can I ask for press keys here?
Use the Press Kit page or email press@bloodmoongames.com with your outlet, channel, audience, and planned coverage.